The beating heart of any care home are very the people that live there and make the home the community you strive to operate. Coolcare provides you with accurate information encompassing every facet of a service user such as;
- Service User details
- Dependency level
- Multiple Fee Contract information
- Service User movement
- Occupancy details
- Doctors and Social Worker details
- Detailed reports including full history
- Hospital visit tracking
And a host more…
The service user overview shows a multitude of information such as the room number, admission dates, registered category, dependency level, nursing band, weekly fee and funding type. Service users can be sorted by each of the listed categories ensuring that you can easily locate you service users information. As well as this, the quick search facility allows you to quickly locate a specific service user by name.
The information stored in this area of Coolcare many operators will have on traditional paper based forms in files within the home. With Coolcare we take away that paper based system or as a bare minimum, compliment the paper system. Any document be it a prescription or a note from the GP can be scanned in and uploaded to a Service Users record. All of this information is readily available from other areas of the system as required.