Operators and Home Managers alike will be familiar with the Care Quality Commission’s Provider Compliance Assessment. This assists the CQC in assessing your compliance, and assists operators to judge themselves with a view to operating beyond the minimum standards. In some cases the CQC have requested that a care provider supply all, or part of a completed PCA to aid them in their decision making process. You will then have 5 working days in which to supply the relevant section or sections of the PCA to the CQC.
We recognise that your PCA is a vital tool in ensuring that your care home continuously proves its adherence to the essential standards. It must therefore be:
- Up to date;
- Detailed and thorough in its provision of evidence;
- Demonstrate compliance with the relevant essential standard; and
- Provide SMART action plans where necessary.
The PCA focuses principally on the 16 key essential standards, as specified within the Health and Social Care Act (Regulated Activities) Regulations 2010.
With Coolcare you can now follow a simple electronic wizard that lets you go through the relevant sections and analyse the state of your care. Using the CQCs green, yellow, amber and red system, if you feel you are a yellow in a particular outcome, then just as the CQC specify, the system will prompt you to carryout a SMART action plan to resolve any potential problems and get your operation back to a green light.
Every assessment and action plan gets archived for review in the compliance section of Coolcare’s Document Manager, and all are downloadable at anytime from our care management software.
We are also the developers of the free CQC compliance tool located at www.cqccompliance.org, log on and use the completely free online PCA Toolkit that we developed for the sector as a community interest project.
Just another simple way that Coolcare helps keep care homes compliant


















